Brand & reputation
Brand and reputation management is one of the earliest and most significant applications of social intelligence. Leveraging social insights empowers you to refine your brand positioning and enhance your strategy for a clearer understanding of how your campus is perceived and the ability to align marketplace perception with your strategic priorities.
Employ social intelligence to effectively assess your strengths and weaknesses, capitalize on your differentiators, mitigate detractors, and cultivate the essential value of trust.
How we do it
Brand development
Inform how your campus is perceived and discussed online and understand how to assess and prioritize opportunities gleaned from these insights.
Brand positioning
Learn what prospective students, current students, alumni, and the general public say are your campus differentiators and detractors, including where your competitors fall, then assess and take action to lean into your strengths and mitigate your weaknesses.
Brand measurement
Use quantitative and qualitative measurements to manage your brand online and understand how your brand pillars and messages perform in the market over time, and when to leverage trends or course correct.