Social intelligence
Benefits of social intelligence
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Social listening is analyzing online conversation data to deliver actionable insights. Our strategic insights support multiple areas on campus, such as reputation management, brand benchmarking, admissions and enrollment, and market research. Learn more about social listening and how it can benefit your institution.
The value of social intelligence
Social intelligence enables you to uncover your stakeholders' voices and use their sentiments and expectations to inform your mission and goals, and align with your audience. It's a faster, more fluid, and more authentic form of research compared to traditional methods, such as focus groups, interviews, surveys, or audience panels.
Social listening for social justice